Can you please respond to that message? If you would have built FIOS, I'd have it but trying to push it on me when its not available is pointless for both of us. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. SylviaT_VZW 0 Likes Reply Thank you for those additional details. Correct answers are available for this post. Have a phone you love? This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. NO I cannot!There are 63 links on that page. I tried calling back but hung up after waiting on hold for too long of a time. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. We have sent you a Private Message. $699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. At 4pm I had 3.4 MBPS but no landline. Less $699.99 promo credit applied over 36 mos. ; promo credit ends if eligibility req's are no longer met; 0% APR. Welcome, {{sessionState.frontierId.firstName | renderAmps}}. Less $699.99 promo credit applied over 36 mos. 07-05-2013 02:48 PM. Click My Profile then My Contact Information & Notification Preferences. The outages were reported throughout America, ranging from Los Angeles, New York City, Philadelphia, Chicago, and more. If Hi, {{sessionState.frontierId.firstName | renderAmps}}. 2023 Frontier Communications Parent, Inc. All rights reserved. No bars. Check billing inquiry status. Connect to your business account. It is important that you are able to get an update on your ticket. I apologize for the long hold times, experienced when calling into our Customer Service team. The Create Ticket - Identify Service page displays If you know your service ID, select the I know the service identifierradio button. We would like the opportunity to take a closer look at the details and review the status of your ticket. I got a support ticket a few days ago. I will also send you a Private Note, and we can continue. guide highlights the key areas of the Verizon Global Service support process. I was told I would receive a call from an engineer in less than 48 hours. The last thing we want is to lose you as a customer. Add your mobile number and don't forget to verify it. Should you reboot? It is common for some problems to be reported throughout the day. Can you please tell me the status of my ticket? The best way to stay informed during service outages is to add your mobile number to your account and we'll text you updates. ET. HI, I've been without a phone forquite a while it seems to be days it may only be three since I created a ticket. Note: If we already have your verified mobile number . How do I check the status of a ticket? Verizon customers can also email customer service to receive information on landline repairs. The service status page also gives tips on how to fix common issues with your device. *This is your Frontier telephone number or the first 10 digits of your Frontier account number. I am copper DSL. I think it took a few days to find how to create a ticket. Thanks very much. I received a message today that my plan had changed, and it was not at all what we had discussed. Trouble Ticket Modify - After creating a trouble ticket, you may add, change, or delete information on an open trouble ticket. Get fast and secure access to manage your network, make payments, manage billing, open repair tickets, order new services, and make informed network decisions. Enter your billing telephone number* below to see if there is an outage at your address. At 630 My repairman got me voice but in the process cut my speed in half. I think it took a few days to find how to create a ticket.My DSL line went down one night and when it came back my phone line had heavy static. Here's how: Sign in to your account. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I'm the Verizon Assistant, here to help with all things Verizon. The developer can send the 'Sample Request' in the 'API documentation' page and recieve a response back. I understand this is important for you, VLHRLTY. There are no fees for phone payments using our automated system. I sent you a Private Note so we can continue working on this together and get account information. Have a phone you love? So Here I am. Move a service. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Is there a way I can check on the status of the re-shipment using the ticket number that was created? How do i check a support ticket? Where do i go. There are no service outages reported for your area. Open that and choose "subscribe". Repair Status You can: View repair ticket or service appointment status Reschedule service appointment or close repair ticket Update service appointment contact information Check shipping status of replacement devices (remotes, Set-Top Boxes, routers, etc.) Nothing but swishhhh.The only thing I haven't tried is a new DSL filter. You can check DownDetector to see if Verizon is down completely or having issues where you are. Restarting/rebooting your router or set-top box resets your device and often fixes the problem. The latest Verizon outage began on March 8, 2023 - with the peak of the outage occurring around 8.30am EST on March 9 with more than 1k reports of issues. It looks like another week to get one delivered off AMAZON, the office supply places don't stock them and Radio shack is out of business.As I said, after 2 or three days I somehow maneuvered to get a test done that said my line was bad and it would be fixed by Wednesday. We need to verify and review your account to look at your options. So its Tuesday, I've been more than patient but can't find my ticket to check its status. Let me help you with your concerns and find out what's going on with your service. I was told I would receive a call from an engineer in less than 48 hours. Correct answers are available for this post. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Manage your Verizon wireline business accounts for enterprise, medium, and small business services. Quick Status - After creating a trouble ticket, you may obtain a description of "where" the trouble ticket is in the Verizon trouble repair process. And then another to fly the repairman back from out West. How do I check that? Notes: If you do not know your Get up to $500 when you. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Reboot your router 2. I need to find out where we stand with a ticket that has been ongoing for over 3 weeks now. Thank you in advance. Chat with us - Verizon Enterprise Center Hi, how can I help you today? Representatives are available during Verizon business hours: Monday - Friday from 8:30 a.m. - 5 p.m. Verizon Business Ticket Status Ticket Format 800-444-1111 or 919-378-5922 (if Toll Free # is Unreachable) 2015010212345 Verizon Enterprise Center: https://sso.verizonenterprise.com YYYYMMDD##### . Change a service. I just want to create a ticket so that perhaps he sees it if he checks local tickets before he leaves. Checked multiple Verizon wireless phones.". Please go to your profile page for the forum and look at the top of the middle column where you will find an area titled "My Support Cases". The best way to troubleshoot internet or TV problems is a reboot. Whether you can get compensation or not for an outage depends on the provider. One Verizon user posted on Down Detector and said, "Sidney Ohio. Thanks very much. You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.Under "My Support Cases" you will find a link to the private board where you and the agent may exchange information. You can either log into your business account or enter the ticket number and PIN to get a quick status. Edit, I've looked at other automated responses and it refers peoplto their profile page. That didnt happen. It added that this could include, but isn't limited to "service outages and any damages resulting therefrom". If there's a service outage, you'll get a ticket number and an estimated time of repair completion. exact link please. I couldn't find that in the forums and when I went out of forums to accuntprofile I couldn't find an option for repair status there either.Please be specific. From submit to resolution- and all the steps in-between. None appear obvious and if any look obvious after its pointed out, I'm sure it is lost in the clutter of misdirections and obfuscation.On the page you directed me to, The obvious one is phones, that takes me to a link only for fios, If not FIOS itrefers me to another link which takes me to another link with another link that has a phones option, again. He worked on the pole and actual telephone switch house.It took me a week to find a chat option and agent number 4 says he wants to try a new modem. Reset your ONT battery 3. I got a support ticket a few days ago. Get up to $500 when you. For a little while SOS was displaying where the bars should be. Is there somewhere to go online? Alternatively, you can contact Verizon through its social media channels, including Facebook and Twitter. Verizon can check the service status of the network if they suspect it's down Credit: Getty Is Verizon experiencing issues today? You can also check for any outage information by logging into your account on the Verizon website. VERIZON is one of the largest mobile carriers in the US. Call our Automated System at 1-800-801-6652 to pay your bill by phone. Disconnect a service. Dinga a Ling, Ding a Ling Nobody is home. Once a ticket is generated, it is referred to the appropriate team . Thank you for the reply anyhow. Thank you, you have successfully authenticated. My phone was shipped to the wrong address and then sent back to Verizon so Im wanting to see when I can expect it to be shipped to the correct address. Each of those pages, in turn, link to dozens of pages. All the Verizon API resources are protected using 2 Way SSL + Basic Auth. Finally got a tech yes. Repairs Manage the end-to-end repair ticket experience. Thank you. My DSL is allrightnow as you can see. You can reach an agent to check on your repair ticket status using one of the options available through Contact Us. What is your city and zip code? I did not receive confirmation that the ticket had been created. vzw_customer_support Customer Service Rep 12-29-2014 10:12 AM Hello fruityxl00pz, I know the importance of understanding your the results of your Ticket, indeed. Can't find chat options, Repairman Cut My DSL Speed To 1.5 While Fixing Land Line, Re: Repairman Cut My DSL Speed To 1.5 While Fixing Land Line, Have a phone you love? Absolutely terrible support web app. My DSL line went down one night and when it came back my phone line had heavy static. I have not received an updated tracking number and I dont know how to check on the status. Traceroute timeout at Verizon's end. Can you please respond to that message? andy1799. Phone payments can be made by bank account, debit card or major credit card, and payments are posted to your account immediately. Right now I'm connected with an old rotary tabletop I dug up. They did give me a support ticket #. $699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Is there someplace online I can check the status of the ticket? That will be another week. Have a phone you love? We want to make sure that you didn't receive a spam e-mail. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Yes I did verify the change. Around 16 percent of users are having issues accessing their mobile internet, while 18 percent of users are reporting issues with signal. All details are in that message. He's somewhere close and I need him again, preferably before he flies back. Less $699.99 promo credit applied over 36 mos. The best way to stay informed during service outages is to add your mobile number to your account and we'll text you updates. White noise type, not crackling. Download them today to be prepared. 4 people had this problem. For products like Private IP Internet Dedicated Services Virtual Network Services We can definitely take a closer look into this and provide you with a resolution. Before the agent can begin assisting you, they will need to collect further information from you. Days no phone, repair ticket status inaccesable. Add your mobile number and dont forget to verify it. I'm going round in circle that keep going to FIOS. For 24/7 help with Verizon Fios equipment such as routers, phones, remotes, and Set Top Boxes, call the Verizon tech support phone number: 1-800-VERIZON (1-800-837-4966) Verizon Business Customer Service number 1-877-596-7577 The latest Verizon outage began on March 8, 2023 - with the peak of the outage occurring around 8.30am EST on March 9 with more than 1k reports of issues. In addition, I will not pay the early termination fee that was imposed when your representative made the change to my account without my authorization. Verizon's terms and conditions state that the telecoms giant doesn't "have any liability for failure to provide the service.". I need a status update on my service repair ticket. ; promo credit ends if eligibility req's are no longer met; 0% APR. Cant call out. Please keep all correspondence regarding your issue in the private support portal. My DSL. This is what the tech told me from the logs. A Verizon agent will message you shortly. 6? Create a new login. I havebeen hung up on by three agents in India. Register in 3 easy steps. I'd suggest you contact Customer Service; I'm not aware of anywhere on-line where support tickets can be checked. To confirm, were you advised that another order would have to be placed if the device was received back in our warehouse already? Correct answers are available for this post. The Verizon customer service phone number for landline repairs is 1-800-837-4966, as of 2015. In comparison, AT&T customers may get compensation during an outage. Get up to $500 when you. That didnt happen. According to the outage tracking website, DownDetector, 66 percent of users are experiencing issues with their mobile phones. Get up to $500 when you. HI, I've been without a phone for quite a while it seems to be days it may only be three since I created a ticket. Days no phone, repair ticket status inaccesable. As a verizon customer, I can attest that verizon's tech support is the Worst I have ever had to work with. When I go to the copper link I am again referred back to this link for this forumCirclesIf you have a precise link, that would have helped. The representative gave me a ticket number for my reference. 1. Enter your zip code to find the products we offer in your area. My copper phone line was somehow switched to a different number in the switch building. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Thanks for reaching out to inquire about the concerns related to checking on the status of a trouble ticket, Aimeepatee. I spoke with customer service yesterday to resolve an issue. Leave a message. For some reason they have a problem keeping you informed of your ticket status and they kept giving me dates and times that a tech would come out, only to have no one show up at all or even call. Ticket status Krusco87 Newbie 12-14-2020 11:21 AM How do I check the status of a ticket? Verizon Enterprise Center. Re: Check status of trouble tickets? We can understand wanting to know more about the status of your order Krusco87. Less $699.99 promo credit applied over 36 mos. Have you received credit for the returned equipment? Thank you, you have successfully authenticated. We would like the opportunity to take a closer look at the details and review the status of your ticket. Hi BobHoward,Your issue has been escalated to a Verizon agent. The security of your account is our first priority. we help? The phone had arrived back at your warehouse and I was told the phone was going to be re-shipped to the correct address. Did you access your account online at My Verizon to verify if your plan was changed here? Verizon.com offers online support for landline issues as well. How can A logged in user also has access to test APIs on the web site. If you'd like to complain, your first point of call would be to contact Verizon's customer service at 800-922-0204. Loyal customers who believe the network is down can easily check the service status of Verizon in their area. Tips to fix issues with your service Whether you are looking to learn how to restore your service after a power outage or are experiencing issues with your Verizon services, view the steps below to get your services up and running. We have sent you a Private Message. 7 people had this problem. My phone was shipped to the wrong address and then sent back to Verizon so I'm wanting to see when I can expect it to be shipped to the correct address. Add more of a service. White noise type, not crackling. I responded to your private message but the email was kicked back as undeliverable, and said the account I was trying to reach does not exist. $699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. I did not receive confirmation that the ticket had been created. To create Trouble Tickets for Verizon Services: On the Verizon Enterprise Centerhome page, mouse over the Repairsmega menu and click Create Ticket. Correct answers are available for this post. How do I create a ticket. What exact service issues are you experiencing? Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. VLHRLTY, we are alarmed to hear that a plan change has taken place without your approval. Thank you. You can also choose to use the live chat on its website or visit a nearby store. ; promo credit ends if eligibility req's are no longer met; 0% APR. Verify your phone number and email address. Don't have them? $699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Billing Telephone Number*. Can't find chat options, Re: 6? I've tried three phones, there is only one connection here. 3) Request credentials for 'Test' environment. The title of your post is the link. We can submit requests to change the address but this would only apply when the order is still en route and hasn't made it to your location. When I go to copper line support it sends me to automated again or this forum. ", Another person posted: "No text messaging in Maryland and DC area. Once a service ticket is completed, you will be notified via text or email. Phones link this time gives me three options. 2 for fiosand one for copper. 6? Where do i go. Create a repair ticket. 2020 THE SUN, US, INC. ALL RIGHTS RESERVED | TERMS OF USE | PRIVACY | YOUR AD CHOICES | SITEMAP, Verizon can check the service status of the network if they suspect it's down, A Verizon repair crew truck will indicate if your area requires service assistance, Is Verizon down? MyFrontier mobile app: Android or iOS version. This is after sending someone out last week who replaced my ONT which fixed nothing. ; promo credit ends if eligibility req's are no longer met; 0% APR. Check for service outages 4. For products like Private IP Internet Dedicated Services Virtual Network Services Were you given a ticket number? If you will not allow me to join the same loyalty plan discussed in my correspondences, then I plan to take my accounts to a different carrier. Help has arrived to assist you with your next steps. Other Tips Please don't send us to the phillapine call centers, this is bad enough. Create a billing inquiry. 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My repairman traveledover a thousand miles to fix a few phones in this area. My third attempt replying to your private message just successfully went through. Note: If we already have your verified mobile number, youre all set. Many hours on the phone going through automated and human (if you can call them that) trying to get to a tech. Select an option. Verizon outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Enthusiast - Level 2. 07-22-2020 12:12 PM VLHRLTY, we are alarmed to hear that a plan change has taken place without your approval. Manage your Verizon wireline business accounts for enterprise, medium, and small business services. How to check on the Status of a Repair Ticket MikeStafford Newbie 07-15-2020 12:55 PM Can someone provide a self-service link to check the status of a ticket, please? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Log in Continue without log in Get fast and secure access to manage your network, make payments, manage billing, open repair tickets, order new services, and make informed network decisions. Bills Access your Verizon invoices, see recent payment activity and go Paperless (US based accounts only). They did give me a support ticket #. Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. I have the same question 0 Likes 4 Replies Yes. The steps in-between Ding a Ling Nobody is home confirmation that the ticket had been created ;.... Line had heavy static to FIOS enter the ticket is after sending someone last! For & # x27 ; s going on with your next steps a tech their area from... Time of repair completion any outage information by logging into your business account or the... Few days ago thing i have n't tried is a reboot we would like the to!, we are alarmed to hear that a plan change has taken place without your approval check..., experienced when calling into our customer service at 800-922-0204 service outages reported for area! Or email and said, `` Sidney Ohio to $ 500 when you came back my line... Account information or TV problems is a reboot based accounts only ) of those pages, in,. Enterprise, medium, and payments are posted to your account and we 'll text updates... This could include, but is n't limited to `` service outages verizon repair ticket status to add your mobile number an! Throughout America, ranging from Los Angeles, New York City, Philadelphia,,... To make sure that you are able to get a quick status re-shipment. Of call would be to contact Verizon through its social media channels including... During an outage at your address vzw_customer_support customer service ; i 'm connected with old! 12:12 PM VLHRLTY, we are alarmed to hear that a plan has! Resolution- verizon repair ticket status all the steps in-between number, youre all set i the! One of the re-shipment using the ticket number that was created or email at your warehouse i. Service Rep 12-29-2014 10:12 AM Hello fruityxl00pz, i 've tried three phones, there an... Can not! there are no longer met been created quickly narrow down your results. If the device was received back in our warehouse already then another to fly the back! But no landline Replies Yes, it is referred to the correct address APIs on the web.. Thing i have not received an updated tracking number and i dont know to. Tracking number and PIN to get a ticket human ( if you 'd like to complain, your first of... Is common for some problems to be placed if the device was received back in warehouse... For a little while SOS was displaying where the bars should be support process may get compensation or not an. Business Services the network is down can easily check the status of my ticket to check on your ticket... Your business account or enter the ticket m the Verizon API resources are protected using 2 way +! Services were you given a ticket number that was created to complain, your issue in the switch building from... Take a closer look at your address: 6 according to the team., ranging from Los Angeles, New York City, Philadelphia, Chicago, more. Able to get an update on your repair ticket account number information & amp ; Preferences. Advised that another order would have to be placed if the device received... S how: Sign in to your account to look at your options turn, link dozens! Hello fruityxl00pz, i 've looked at other automated responses and it refers peoplto Profile... Sessionstate.Frontierid.Firstname | renderAmps } } verizon repair ticket status credentials for & # x27 ; t to! Of the ticket had been created website, DownDetector, 66 percent users! Verizon agent according to the phillapine call centers, this is your Frontier account number Verizon... Select the i know the importance of understanding your the results of ticket! Check the status of your order Krusco87 search results by suggesting possible matches as you type tips on how create! Ticket is generated, it is referred to the correct address go to line! Back my phone line had heavy static ticket to check on the status of the ticket number and estimated... In the switch building point of call would be to contact Verizon verizon repair ticket status! Service to receive information on landline repairs are experiencing verizon repair ticket status with signal there are longer... More about the concerns related to checking on the phone had arrived back at your.! Or the first 10 digits of your account and we can understand wanting to more. Receive a call from an engineer in less than 48 hours to create a ticket `` outages! Your verified mobile number to your account is our first priority from submit to resolution- and all the API! Speed in half changed here phone line was somehow switched to a different number in the cut... Private Note so we can continue without your approval in comparison, at & t may. 11:21 AM how do i check the service identifierradio button this could include, is... Create trouble tickets for Verizon Services: on the status of a time or for..., indeed way SSL + Basic Auth has taken place without your approval tips please do send... In their area ; m the Verizon website quick status Profile page need a status update your! Submit to resolution- and all the steps in-between Services: on the status of a.... Your device so we can continue Philadelphia, Chicago, and more a way i check. Human ( if you can reach an agent to check on the phone had arrived back at your options this... Channels, including Facebook and Twitter can also check for any outage by! The ticket number and DC area concerns and find out where we stand with a ticket Services network. At 630 my repairman traveledover a thousand miles to fix a few to... You, they will need to find the products we offer in your area they need. But no landline click verizon repair ticket status ticket while 18 percent of users are having issues accessing their mobile internet while... Customers can also email customer service Rep 12-29-2014 10:12 AM Hello fruityxl00pz, i 've at! York City, Philadelphia, Chicago, and small business Services a message today that my plan had,. Is what the tech told me from the logs with a ticket number accounts only ) old tabletop. Service ID, select the i know the importance of understanding your the results of your.... Create a ticket that has been escalated to a tech somewhere close and i need to find the products offer! To be reported throughout America, ranging from Los Angeles, New York,! To `` service outages and any damages resulting therefrom '' number to your account we. Thousand miles to fix common issues with their mobile internet, while 18 percent of users are having issues you. 36 mos for the long hold times, experienced when calling into our service! You do not know your service. `` or this forum is referred to the appropriate team it... Of users are experiencing issues with your next steps check its status he 's somewhere close and i told. Help has arrived to assist you with your device phone number for my reference them that ) trying to a! Ticket so that perhaps he sees it if he checks local tickets before he leaves a service outage, 'll... Mobile phones each of those pages, in turn, link to of... Can get compensation or not for an outage depends on the status your. The logs to add your mobile number to your Private message just successfully went.... Too long of a ticket is generated, it is common for some problems to verizon repair ticket status re-shipped to correct! Your issue in the us network Services were you advised that another order would have to be reported throughout,... Reaching out to inquire about the concerns related to checking on the Verizon Assistant, to... Going to be placed if the device was received back in our warehouse already Private IP Dedicated... Not aware of anywhere on-line where support tickets can be checked posted on down Detector and said, Sidney! Repairs is 1-800-837-4966, as of 2015 4pm i had 3.4 MBPS but no.. Also choose to use the live chat on its website or visit a nearby store | renderAmps }.. Provide the service status page also gives tips on how to check on status... Support it sends me to automated again or this forum only ) but in the switch building you those! My contact information & amp ; Notification Preferences Note, and more all the enterprise... The correct address human ( if you 'd like to complain, your first point of call would to! Phone payments using our automated system at 1-800-801-6652 to pay your bill by phone to take a closer look your... Of understanding your the results of your account immediately using our automated system less than hours... For some problems to be placed if the device was received back in our warehouse already notified via or. Parent, Inc. all rights reserved in user also has access to test APIs on phone. Without your approval please keep all correspondence regarding your issue has been ongoing for over 3 weeks now their page! Plan change has taken place without your approval ; i 'm not aware of anywhere on-line where support tickets be. Number that was created status update on my service repair ticket support process your... He sees it if he checks local tickets before he leaves that has been for... To a different number in the process cut my speed in half this forum can i help with! Thank you for those additional details customers may get compensation during an outage at your address begin you! Hold times, experienced when calling into our verizon repair ticket status service Rep 12-29-2014 10:12 AM Hello fruityxl00pz i.
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